Salesforce Solutions Architect
Job Location
Clearance Requirement
Public Trust / Moderate Background Investigation (MBI) Tier 2
- Must be a US Citizen
- Or a Green Card/H1b visa holder who has maintained residence in the USA for three contiguous years. Short vacations are not included in the three (3)- year requirement.
Employment Period
Education
- A minimum of five (5) years of experience in performing IT requirements analysis
- BS or BA (MS or MBA preferred)
- Five (5) years of experience in Salesforce
Expected Travel
Work Schedule:
Summary Description
We are seeking an experienced Salesforce Architect to support a high-profile federal government contract with the General Services Administration (GSA). The ideal candidate will be an independent, client-facing professional capable of leading discovery activities, evaluating existing Salesforce org configurations, assessing GAO audit findings, and establishing a strategic roadmap for platform modernization. This role serves as a key bridge between business stakeholders, enterprise architects, administrators, developers, and executive leadership to drive operational efficiency, data quality, compliance, and user adoption across the enterprise.
Responsibilities
Responsibilities include:
- Conduct discovery sessions, stakeholder interviews, and workshops with business users, technical teams, and leadership.
- Analyze the existing Salesforce org, including current business processes, workflows, configurations,
- integrations, security model, reporting, and user experience.
- Review and assess GAO audit findings, risks, and recommendations related to the Salesforce environment and associated processes.
- Document current-state and future-state business processes, business requirements, and functional/technical gaps.
- Collaborate with enterprise architects, Salesforce administrators, developers, and program leadership to develop solution recommendations.
- Prioritize findings and recommendations based on business value, operational risk, technical feasibility, and compliance considerations.
- Develop executive-ready presentations, documentation, and a phased implementation roadmap.
- Facilitate alignment between business stakeholders and technical teams.
- Identify opportunities to improve data quality, governance, reporting, automation, user adoption, and operational efficiency.
- Support strategic planning and modernization initiatives related to the Salesforce platform.
Qualifications (Minimum)
- 5+ years of experience as a Salesforce Business Analyst, Salesforce Consultant, Architect, or related role.
- Experience conducting independent discovery, analysis, and stakeholder engagement on existing
- Salesforce implementations.
- Strong understanding of Salesforce platform capabilities, including Service Cloud, workflows/automation, reports, dashboards, profiles/permissions, and data management.
- Experience gathering and documenting business requirements, user stories, workflows, and process maps.
- Ability to assess functional and technical issues and develop practical recommendations.
- Experience collaborating with technical architects, developers, administrators, and executive stakeholders.
- Strong analytical, facilitation, communication, and presentation skills.
- Knowledge of Agentforce and an understanding of the future of AI and the Salesforce platform.
Qualifications (Preferred)
-
- Previously worked at GSA with badging and clearance
- Previously worked in government
- Previously worked on large projects with more than 100 resources or 20 million in value
- Experience supporting federal government agencies or public sector organizations.
- Familiarity with GAO audits, federal compliance standards, or oversight processes.
- Salesforce certifications such as Salesforce Agentforce Specialist, Administrator, Business Analyst, Advanced Administrator, Platform App Builder, or Service Cloud Consultant.
- Experience with Salesforce Lightning Experience and platform modernization efforts.
- Knowledge of Agile delivery methodologies and product backlog management.
- Experience assessing Salesforce integrations, data governance, and enterprise architecture considerations.
- Familiarity with DevOps and release management practices within Salesforce environments.
- Experience supporting change management and user adoption initiatives.
Apply to Behzad Ghavimi at Careers@omnisolve.com

